I recorded the sounds and she rudely told me I should have telephoned maintenance. I REALLY needed to sleep and I did not want to spend my time dealing with an issue.

I asked for a manager and she said he won't be in until 7:00 and I waited to 7:20 and no manager.

I messaged at 3:00 am and talked to the front desk at 6:00 am with a very uninterested clerk who did take $58 off of my room? $58 on a $800 bill?. I constantly had to keep adjusting the temperature up and down to keep it running. For my job I basically live in hotels - Diamond Hilton, Globalist Hyatt and I have NEVER BEEN TREATED SO DISMISSIVELY on a very legit problem!! The air exchange vent in our room clanked clanked clanked unless the air was running.

The Westin Reserva Conchal, an All-Inclusive Golf Resort & SpaĬompletely aggravated.

Hilton Hawaiian Village Waikiki Beach Resort.

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